tbaja's Privacy Policy
Your personal information is completely secure at tbaja. This policy contains a full description of what information we collect, how we use it, and how we protect it.
This privacy policy has been recently updated. Any changes will be published on this page as they occur.
Introduction & Overview
tbaja is a safe and reliable online gaming platform for betting enthusiasts in Bangladesh. We believe your privacy is a fundamental right. This privacy policy ("Policy") explains how tbaja collects, uses, stores, and protects your personal information.
By using our website, creating an account, or using our services, you are agreeing to the terms of this policy. If you disagree with any part of this policy, we ask that you refrain from using our services.
This policy applies only to services provided through the tbaja platform. It does not apply to third-party websites or services.
tbaja uses SSL encryption technology to keep all your information secure. Our system ensures fair play, and your data is never sold to third parties without authorization.
What Information We Collect
tbaja collects only the information necessary for the smooth operation of our services. Information is collected from two types of sources: what you provide directly, and what is collected automatically through your use of the platform.
2.1 Information You Provide
During account registration and management, you provide the following information:
- Full name and date of birth (for age verification)
- Mobile number and email address
- Address and national identity card details (for identity verification)
- Payment information — bKash, Nagad, Rocket, Upay numbers or bank account details
- Messages and communication records you send to customer support
2.2 Automatically Collected Information
When you use our platform, the following information is collected automatically:
- IP address, device type, and browser information
- Login duration, page interaction data, and navigation data
- Game play history and betting records
- Information collected through cookies and similar tracking technologies
- Device operating system and connection information
2.3 Information Received from Third Parties
To verify identity and ensure the security of financial transactions, we may verify necessary information with trusted third-party service providers. This process is completely secure and safe.
Purpose of Data Use
tbaja uses your information for the specific purposes listed below. We never use your information beyond the approved purposes.
- Account Management: For creating, verifying, and securely managing your account.
- Age Verification: To confirm that only users aged 21 or above are approved for an account.
- Financial Transactions: For processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer.
- Customer Support: For prompt and effective resolution of your questions and complaints.
- Security & Fraud Prevention: To ensure account security and prevent unauthorized activity.
- Platform Improvement: To improve service quality and make your experience easier and more enjoyable.
- Legal Obligations: To retain information necessary for compliance with applicable laws and regulations.
- Responsible Gaming: To identify patterns of excessive gaming and provide necessary support.
tbaja never sells your personal information to advertisers or unrelated third parties.
Data Sharing & Disclosure
As a trusted platform, tbaja gives your privacy the highest importance. We share information with third parties only in the limited and specific circumstances listed below:
4.1 Payment Processors
To complete financial transactions, we share necessary information with bKash, Nagad, Rocket, Upay, and related banking service providers. All these partners follow their own privacy policies.
4.2 Technology Service Providers
Trusted technology partners who assist in operating our platform can only access the amount of information required for their designated tasks. They may not use this information for any other purpose without tbaja's authorization.
4.3 Legal Requirements
If we are required to disclose information due to a court order, government directive, or applicable legal obligation, we will do so. Even in such cases, we take maximum precautions to protect your privacy.
4.4 Security Matters
Information necessary to prevent fraud or ensure the security of our platform may be shared with specialist security partners.
tbaja never sells or transfers your information to advertising companies, data brokers, or unrelated third parties.
Cookies & Tracking Technology
tbaja uses cookies and similar technologies to ensure an improved browsing experience. Cookies are small text files stored in your browser.
5.1 Essential Cookies
These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, ensure security, and save your preferences. Disabling these cookies may cause some services to not work properly.
5.2 Functional Cookies
These cookies are used to remember your language preferences, settings, and other customizations. They make your experience easier each time you visit.
5.3 Analytical Cookies
We collect anonymous statistics to evaluate and improve the platform's performance. This information does not identify you personally and is used solely to improve service quality.
You can control or delete cookies from your browser settings. However, disabling certain cookies may limit some features of the platform.
Data Security Measures
tbaja uses industry-leading technology and practices to ensure the security of your information. Our security framework consists of the following layers:
- SSL/TLS Encryption: All information transmitted between your browser and our servers is sent in encrypted form.
- Data Encryption: Stored sensitive information is protected by advanced encryption algorithms.
- Access Controls: Through strict role-based access controls, only authorized personnel can access the information they need.
- Regular Security Reviews: Our systems undergo regular security testing.
- Firewall & Intrusion Detection: Advanced security measures are in place to detect and prevent unauthorized access attempts.
While we are committed to ensuring maximum security, no method of transmitting or storing information over the internet is completely guaranteed. Please keep your account password confidential and do not share it with others.
Data Retention Period
tbaja retains your information only for as long as necessary. The retention period depends on the type of information and the purpose for which it was collected:
- Account Information: Retained for as long as your account is active, and for a specified period after account closure as required by legal obligations.
- Financial Transaction Data: Retained for the period required under financial regulations.
- Communication History: Retained for a specified period to improve customer service quality.
- Log Data: Retained for a limited period for security and troubleshooting purposes.
Once the designated retention period ends, tbaja securely and permanently deletes or anonymizes your information.
Your Rights & Controls
tbaja believes you should have full control over your own information. You may exercise the following rights:
8.1 Right to Access Information
You may request details of the information we hold about you at any time. We will provide this within a reasonable timeframe.
8.2 Right to Correct Information
If any of your information is incorrect, you may request a correction through our customer support. We will update it promptly.
8.3 Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. Information that must be retained due to legal obligations is an exception to this.
8.4 Right to Object to Processing
You may object to the use of your information for marketing or non-essential purposes. We will respect your request in such cases.
8.5 How to Exercise Your Rights
To exercise any of the above rights, contact us. We provide 24/7 support via live chat or email at [email protected].
Protection of Minors
tbaja strictly provides services only to users aged 21 or above. We do not knowingly collect any information from minors.
Completing the age verification process at the time of account registration is mandatory. If we become aware that someone under the age of 21 is using our platform, that account will be immediately closed and the associated information will be deleted.
If you become aware that a minor is using our platform, please notify us immediately at [email protected].
Changes to the Policy
tbaja may review and update this privacy policy from time to time. The policy may be updated due to changes in services, the addition of new technology, or legal requirements.
For significant changes, we will notify you via your registered email address or through a notice on the platform. Continued use of the platform after changes are made will be considered your acceptance of the updated policy.
We recommend visiting this page regularly to stay informed about the latest policy.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact the tbaja customer service team. We provide 24/7 support in both Bengali and English.
- Live Chat: Direct 24/7 live chat support through the platform
- Email: [email protected]
We strive to respond to your requests as quickly as possible. We are always ready to assist with any matter relating to your privacy.
Play Safe at tbaja
Your information is secure, your privacy is assured. Log in to tbaja's trusted platform and enjoy safe entertainment.
Log In to tbaja