tbaja FAQ — Detailed answers to all your questions

Decimal odds are straightforward to understand. Say a team's odds are 2.50 — if you bet ৳100 and win, you get back ৳250 (including your stake). The formula is: stake × odds = total return. To find your net profit, subtract the original stake. The higher the odds, the higher the risk and the higher the potential payout.

tbaja offers a wide range of cricket markets. The most popular is Match Winner, where you pick the winning team directly. There are also Over/Under runs, Top Batsman, First Over runs, Innings total runs, and specific over results. For example, in a Bangladesh vs India match you can also bet on the total runs scored in the first innings.

Yes, tbaja covers BPL, the T20 World Cup, IPL, and various other international cricket tournaments. From Bangladesh Tigers matches to global T20 leagues, you get broad coverage. Multiple markets are open for each match, so you can place bets according to your preference.

Live in-play betting lets you place bets while a match is in progress. tbaja offers this feature — odds update continuously during the match and you can place a bet at any moment. In-play betting is most enjoyable when you can make quick decisions and read the flow of the game.

If a match is cancelled due to rain or any other reason and no result is recorded, all bets on that market are generally voided and your full stake is refunded. However, the rules may differ for specific markets. It is good practice to read the market terms and conditions before placing a bet.

KYC verification is typically requested when you make a large withdrawal for the first time, when unusual activity is detected on your account, or when transactions exceed a certain limit. It is a standard security process that helps keep your account protected. The support team will guide you through it step by step.

For identity verification you generally need a clear photo of your National ID (NID) or passport. Sometimes a bank statement or utility bill may also be requested as proof of address. Make sure all documents are clear and valid within their current expiry date.

Yes, this is very important. The name registered on your tbaja account must match the name on your bKash, Nagad, Rocket, or bank account. If the names do not match, your withdrawal may be delayed or cancelled. It is essential to provide accurate information at the time of registration.

There is no need to worry if your verification is rejected. Common reasons include a blurry photo, an expired document, or a name mismatch. Contact the support team by email at [email protected] or ask for details via live chat. They will help you resubmit the correct documents.

To receive the welcome bonus on tbaja, make a minimum first deposit of ৳100. You will receive a bonus of up to 100% of your deposit, with a maximum of ৳10,000. Example: deposit ৳1,000 and get ৳1,000 as a bonus, giving you a total balance of ৳2,000. No separate code is needed — the bonus is added automatically on your first deposit.

Yes, you can cancel a bonus if you wish. However, cancelling the bonus will also cancel any winnings earned from that bonus. Your original deposit amount will remain intact. Contact the support team to cancel a bonus.

Slot games, sports betting, and most casino games generally count toward wagering requirements. Some specific games or live table games may count at a different rate. You can find the full list on the bonus terms and conditions page. If in doubt, ask via live chat.

Each bonus has a set expiry period. If the wagering requirement is not completed before it expires, both the bonus and any winnings from it will be cancelled. The timer starts as soon as the bonus is activated, so make sure to use it in time.

No, each player can receive the welcome bonus only once. If the same person opens multiple accounts to claim the bonus, it is considered a violation of the rules. If such activity is detected, all associated accounts and bonuses may be cancelled.

tbaja has five VIP tiers: Bronze — weekly cashback up to 0.3%; Silver — up to 0.6%; Gold — up to 0.9%; Platinum — up to 1.2%; and Diamond — up to 1.5%. Cashback is credited to your account every week.

You move up through VIP tiers by playing regularly and staying active on the platform. The more you play and the more active you are, the faster you can reach the next tier. Once you reach a new tier, the support team will notify you and the new benefits will be activated automatically.

Cashback is calculated each week based on your net losses. The cashback percentage is determined by your VIP tier and is credited to your account on Monday or on a set day. You can use this cashback in your next session. It is a regular reward for VIP members.

VIP members enjoy much more than just cashback. Higher-tier members may receive a dedicated account manager, faster withdrawal processing, and exclusive promotional offers. Diamond and Platinum tier members may also receive special bonuses and event invitations.

tbaja itself does not charge any deposit fee. However, your payment service provider (such as bKash, Nagad, Rocket, Upay, or a bank) may apply their own service charges. Check the charges set by your mobile banking app or bank for details.

Deposits are usually processed instantly. If there is a delay for any reason, keep your transaction ID or screenshot and email [email protected] or let the team know via live chat. The team will resolve the issue promptly.

Log in to tbaja, go to the deposit page, and select bKash as your payment method. Enter the amount and send the payment from your mobile to the displayed bKash number. Once the payment is done, enter the transaction ID in the confirmation form and your deposit will be complete. The process for Nagad, Rocket, and Upay works the same way.

The minimum deposit amount on tbaja for all payment methods is ৳100. This same minimum applies to bKash, Nagad, Rocket, Upay, and bank transfer. The minimum withdrawal amount is ৳500, and a successful withdrawal is generally processed within 1 hour.

Yes, you can also make deposits on tbaja via bank transfer. Transfers are supported from major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and Sonali Bank. Bank transfer processing time may be slightly longer compared to mobile banking.